Continuous flow process development and customized equipment services
Our strengths
Customer first, daring to innovate, sincere cooperation, mutual respect, and due diligence
01 Company Comprehensive Strength
A production enterprise that integrates years of production and manufacturing, equipment sales, after-sales service, and technical service; A technology-based enterprise that has entered the industry, possesses multiple utility model patents, and has a good reputation in the industry.
03 Strict Quality Control Of Raw Material Purchase
Strictly control the procurement of raw materials, ensure product quality, and use well-known, reputable, quality tested and qualified or imported brand products.
02 Professional Development and Process Design
The company actively introduces new technologies and techniques from both domestic and international sources, and provides professional development and process design to provide you with the design and customization of standard and non-standard products.
04 Perfect Service System
Provide one-on-one consultation and professional product application solutions; Professional guidance for installation, debugging, and training of operators; 24-hour after-sales service hotline; Lifetime technical support; 48 hour on-site after-sales service.
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Warranty period, scope, and conditionsThe entire machine is guaranteed for one year from the date of acceptance (excluding consumables), and free maintenance and replacement of parts are provided during the warranty period. -
Speed of problem-solving and troubleshootingWe will respond to customer repair and technical service requests within 4 hours and provide on-site service within 24 hours.
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Training and guidance on equipment usageWithin one week after the contract is signed, provide equipment laboratory installation manuals and assist in guidance. Training during installation: During the installation and debugging period of the instrument, our company or the manufacturer's engineers provide operation and maintenance training to the user's personnel at the instrument debugging site until they can independently operate the instrument, enabling them to master the installation, opening, and closing steps of the instrument, daily maintenance and repair of the instrument, system operation and control, and methods for finding and diagnosing system faults. Provide operation and maintenance manuals to users upon arrival of the equipment.
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Other commitmentsAfter receiving the installation notification from the user, complete all unboxing installation and debugging work within 7 working days. I provide users with free software upgrade services. Our marketing department experts can assist in establishing analytical methods for special samples requested by users. We provide spare parts supply for the equipment purchased by users and provide lifelong technical support and maintenance and repair services.
Service process
Dedicated to building a platform for the integration of mobile chemistry and photochemical technology development
After-sale service
Putting product quality first and customer service oriented
Expansion of continuous flow process development
Provide research and development of large-scale production processes and equipment customization services for pharmaceutical and fine chemical projects
